Altruis

Who We Are
We are Altruis, a Louisville-based revenue cycle management (RCM) company founded in 2003. Since our inception, we have remained fully dedicated to helping healthcare providers improve their financial health and streamline their billing operations. As a committed team of professionals, we combine deep human expertise with cutting-edge technology to support a wide range of healthcare organizations, including clinics, hospitals, Federally Qualified Health Centers (FQHCs), behavioral health facilities, and ambulatory surgery centers.

Our people-first approach is the foundation of our service delivery. We provide seamless, 24/7 support in all critical areas of the revenue cycle, including medical billing, claims processing, accounts receivable management, and payment posting. By offering reliable, efficient, and transparent services, we empower our clients to focus on what matters most, delivering exceptional patient care without being overwhelmed by administrative burdens.

What Services We Offer
At Altruis, we offer comprehensive revenue cycle management services designed to address every phase of the billing and reimbursement process:

Claims Processing & Billing Services: We manage the complete claims process, from claims scrubbing and charge capture to the accurate posting of payments for both electronic and paper claims.

Denial & Accounts Receivable Management: Our team specializes in denial investigation, follow-ups with payers and patients, and the effective management of aging receivables to ensure timely collections.

Eligibility Verification & Prior Authorization: We ensure clean claims by verifying patient insurance information and managing prior authorizations efficiently before services are provided.

Provider Enrollment & Credentialing: We offer end-to-end support for CAQH compliance, payer enrollment, revalidations, and provider onboarding, helping practices remain active and compliant within payer networks.

Coding Audits & Quality Control: We perform thorough, CMS-aligned coding audits and compliance reviews to safeguard accuracy and minimize risk.

Who We Serve
We proudly serve a diverse group of healthcare providers across the United States. Our clients include independent clinics, FQHCs, critical access hospitals, behavioral health centers, ambulatory surgery centers, and multi-state healthcare groups. Our primary goal is to simplify revenue cycle operations, enabling our clients to concentrate on delivering quality care to their patients.

Vision Statement
We envision a healthcare environment where providers are fully empowered to focus on patient care without being burdened by complex billing processes. Our commitment is to deliver transparent, automated, and human-supported revenue cycle management services that optimize financial outcomes and streamline healthcare administration.

Mission Statement
Our mission is to offer scalable, compliant, and efficient revenue cycle solutions that enhance reimbursement, reduce operational costs, and provide financial clarity. Through expert coding, fast denial resolution, thorough credentialing, reimbursement optimization, and comprehensive support, we help healthcare organizations achieve financial stability and growth.

Why Choose Us
We offer a unique combination of 24/7 human and AI-driven support to ensure that our clients always have the resources they need. Our proprietary technology platforms, including RetroPay™ and Prevaluate™, provide actionable revenue insights, assist in denial prevention, and streamline self-pay recovery. We prioritize compliance, security, and HIPAA standards to protect our clients and their patients

Industry Experience
With nearly two decades of experience, Altruis has developed refined revenue cycle strategies for clinics, hospitals, FQHCs, behavioral health organizations, and ambulatory surgery centers. Our client success stories include a 52% reduction in monthly unbilled claims within seven months for a multi-state provider, showcasing our ability to deliver meaningful financial improvements. We continue to support thousands of providers across the nation by combining deep industry knowledge, advanced technology, and a commitment to compliance and transparency.