NEMT Billing Services

Who We Are
We are NEMT Billing and Support, a dedicated provider of billing and operational assistance designed specifically for Non-Emergency Medical Transportation (NEMT) providers. Located in Clarkston, Washington, we are a team of experienced billing agents and transportation industry professionals committed to removing the administrative obstacles that often burden NEMT businesses. Our goal is to empower transportation providers by helping them improve cash flow, ensure compliance, and operate with maximum efficiency. With every service we offer, we strive to be more than a vendor, we aim to be a trusted partner in your success.

What Services We Offer
We provide a comprehensive suite of services that support every aspect of the NEMT revenue cycle, ensuring timely reimbursements and operational efficiency.

NEMT Billing Services: We oversee every step of the billing process, from accurate documentation and claim submission to diligent follow-up and payment reconciliation. Our systems are aligned with current Medicaid, Medicare, and private payer guidelines to ensure full compliance and reduce billing errors.

Virtual Dispatch Assistance: Our dispatch services help streamline scheduling and routing operations. We offer virtual coordination with drivers, route optimization, and communication solutions that help reduce delays and improve service delivery.

Confirmation Calls: Our team provides pre-trip confirmation calls to patients, minimizing no-shows and improving scheduling reliability. These reminders not only support better logistics but also contribute to higher patient satisfaction.

Reconciliation Services: We reconcile trip records with billing and payment data to ensure accuracy. Discrepancies are identified and resolved promptly, with complete transparency through reporting and detailed logs.

Who We Serve
Our services are designed for a diverse range of NEMT providers, from independent operators with a single vehicle to large multi-fleet organizations. We support wheelchair-accessible transport companies, non-emergency shuttles, and ambulance transport providers. Our scalable model adjusts to meet each client’s specific operational scope, whether they work in a rural region or a dense urban network.

Vision Statement
Our vision is to become the most trusted billing and operations partner in the NEMT industry, enabling providers to operate leaner, serve more effectively, and collect revenue fully and promptly. We strive to remove barriers that prevent transportation companies from focusing on what matters most: delivering reliable, patient-centered services.

Mission Statement
Our mission is to streamline the financial and operational functions of NEMT providers through accurate billing, robust compliance, and flexible support services. We empower our clients by freeing them from administrative complexity so they can concentrate on service expansion, operational improvement, and patient care.

Why Choose Us
Specialized Expertise: We focus exclusively on NEMT, giving us deep insight into payer requirements, transportation regulations, and reimbursement challenges unique to this sector.
End-to-End Service Model: From billing and reconciliation to dispatch and customer calls, we deliver a complete operational support system.
Compliance-Driven Accuracy: Our workflows are designed to meet payer expectations and regulatory standards, reducing denials and audit risks.

Industry Experience
While our exact founding date is not listed, our content and operations reflect a deep understanding of NEMT billing complexities. Our blog covers in-depth insights on audits, credentialing, reconciliation processes, and dispatch coordination. These resources highlight our commitment to best practices and compliance excellence. Clients have shared that our services have improved documentation accuracy, reduced claim denials, and accelerated reimbursements, helping them operate more confidently and efficiently in a demanding industry.