Stone Creek Medical Billing

Who We Are
We are Stone Creek Medical Billing, a third-party medical billing company headquartered in Dillon, Montana. Officially founded in 2014 and with roots in chiropractic billing dating back to 2001, our company was built by professionals with decades of hands-on experience in healthcare financial services. Born from the Stoddard family ranch’s Stone Creek, our name reflects local heritage and deep commitment. We operate as a member-managed LLC with more than 15 years of combined industry experience, serving healthcare providers not just in Montana, but across the nation.

Our hallmark is offering one-on-one attention and flexible communication, via phone, text, email, fax, or appointment. We don’t get paid until you do: our compensation aligns with client success. By treating each provider’s workflow as unique, we ensure our methods adapt to your needs, not the other way around.

What Services We Offer
We provide comprehensive, end-to-end administrative and billing solutions, including:

Timely Claims Submission and Follow-Up

Insurance Billing (privates, Medicaid, Medicare)

Front Office Solutions, including HIPAA-compliant patient intake

Credit Card Processing for patients

Schedule Management, with automated appointment confirmations

Patient Portal Setup, for access to appointment info and statements

Reporting and Analytics, including monthly payment summaries

Reconciliation of trip records and billing data

Denial Management, with follow-up on unpaid and rejected claims

Our processes are built to evolve alongside payer policy changes and practice growth.

Who We Serve

We serve a wide range of practices: weight-loss clinics, counseling services, chiropractic offices, nonprofit agencies, rural clinics, and other outpatient providers. Whether you're a solo practitioner, a small team, or part of a multi-site clinic, our services are adaptable to your size, population, and specialty. We also cater to new practices needing guidance on setup, compliance, and payer enrollment, ensuring a smooth start.

Vision Statement
Our vision is to relieve the billing stress on healthcare providers, letting you focus on delivering quality care. Through personalized service, HIPAA-compliant processing, and proactive issue resolution, we aim to be your trusted long-term partner.

Mission Statement
Our mission is to simplify billing through accuracy, efficiency, and transparency. We harness our experience in insurance compliance and practice workflows to ensure providers receive full reimbursement while reducing administrative load and stress.

Why Choose Us

Choosing Stone Creek Medical Billing means experiencing a partner who:

Works on a no-payment-until-you-do model
Delivers HIPAA-compliant, customizable services
Prioritizes your individual workflows
Communicates personally and responsively
Tracks and follows up on every claim
Keeps up with payer policy changes on your behalf
Provides transparent reporting and regular performance updates
Offers flexible communication channels, phone, text, email, or appointment
Tailors solutions for practices of all sizes, ensuring long-term growth and stability

Industry Experience

Founded in 2014 and rooted in over 20 years of chiropractic billing, our team has supported clinicians transitioning from in-house to outsourced billing, smoothing workflows and boosting reimbursements. Our founder, Shaundra Stoddard, and team members like Alison Norris have decades of front-office and practice management expertise. Our references, ranging from nonprofit counseling clinics to private practices, consistently highlight our timely payments, reduced denials, and personalized support. Stone Creek Medical Billing earns client trust by resolving billing issues before providers even notice. We continually invest in ongoing training, compliance monitoring, and industry research to stay ahead of evolving payer regulations. This commitment ensures our clients benefit from the latest billing practices and remain protected from costly errors or delays that can impact cash flow.